Healthcare
WiseNav offers healthcare facilities a seamless digital patient journey, enhancing the patient experience whilst improving operational efficiency and providing a rapid return on investment by eliminating the cost of confusion.
Navigating healthcare facilities involves more than just signage
Navigating healthcare facilities is about ensuring safe, stress-free journeys for patients from arrival to departure. At WiseNav, we understand the importance of inclusive and innovative wayfinding solutions that cater to diverse users, regardless of age, gender, cultural background, or ability. Our mission is to instill confidence and clarity in users, helping them feel more assured of their surroundings and destinations.
We recognise the evolving nature of built environments, especially in complex or unfamiliar spaces. WiseNav addresses this need by focusing on a user-centric approach that considers every aspect of the wayfinding experience.
From comprehensive guidance for first-time visitors to accessibility features for individuals with diverse needs, WiseNav ensures that no user is left behind.
Efficiency, Savings, and Stress-Free Journeys
Wayfinding in healthcare settings plays a critical role in shaping user perceptions and experiences. A well-planned wayfinding strategy, such as WiseNav, can significantly enrich user interactions, fostering a sense of security and warmth in inherently tense medical environments. By streamlining navigation and reducing stress levels, WiseNav enhances patient satisfaction and engagement, ultimately improving overall healthcare outcomes.
With WiseNav, the need for staff assistance is minimised, reducing labour costs associated with guiding lost patients and new starters. Contractors benefit from streamlined directions to designated areas, enhancing project efficiency. By minimising confusion and improving wayfinding precision, WiseNav maximises operational efficiency, leading to quick returns on investment for healthcare facilities.
We’re here to help
Discover how WiseNav’s innovative approach to healthcare navigation transforms healthcare facilities, saving costs while enhancing patient experiences.
Dive into our seamless solutions for stress-free journeys and efficient operations. Learn more about the quick ROI and user-centric features that make WiseNav the ultimate choice for modern healthcare navigation.
WiseNav is easy to use and App free
Accessible and flexible for absolutely everyone – users don’t have to be tech savvy to use WiseNav! And being App free means that it is more widely used.
Affordable & Scalable
No beacons, hardware, or network infrastructure required – and no need for constant internet connectivity.
Easy to Maintain and Extend
We’ve made updating pathways simple and immediate. Our WaaS offering accounts for building changes and expansion.
Multilingual
WiseNav makes navigation easy and engaging by using both text and photos. Plus, it’s customisable to support as many languages as needed by the healthcare facility, ensuring everyone feels welcome and understood.
Integrates with existing platforms
WiseNav seamlessly integrates with existing healthcare applications, so that all patient information is in one convenient location. This also allows patients to view directions right from their homes, providing added convenience and peace of mind before they embark on their journey.
Accessible routes for mobility impairments
With just a flick of a switch, WiseNav can effortlessly create routes for anyone with mobility impairments or pushing prams or pushchairs, guiding them smoothly to their destination using ramps and lifts.
Agile Framework
With WiseNav, healthcare facilities can swiftly update their wayfinding data, making it easy to adjust routes for construction or layout changes
Return on Investment
WiseNav swiftly boosts your ROI by not just reducing missed and late appointments, but also by offering opportunities for advertisements or donation buttons on the final screen
Frequently Asked Questions
How quickly can WiseNav be set up?
We’re proud to say that our Mobile Wayfinding solution typically goes live in just a matter of weeks, not months. Plus, we thoroughly test tens of thousands of routes, thanks to our smart algorithms, which only take 4 to 8 man-hours to complete.
How does WiseNav handle updates and changes in facility layouts?
WiseNav excels in agility. With swift updates to wayfinding data, our platform enables healthcare facilities to quickly adjust routes for construction, layout changes, or any other modifications, ensuring accurate navigation at all times.
In response to unforeseen circumstances such as pandemics, our platform is equipped to swiftly adapt facility layouts, including the generation of one-way routes and other safety measures. By quickly adjusting routes to enforce social distancing or ensure the flow of traffic in a particular direction, WiseNav helps healthcare facilities maintain a safe environment for patients, staff, and visitors. With our proactive approach to updating wayfinding data, facilities can effectively implement and communicate necessary changes, ensuring seamless navigation amidst changing conditions.
Can WiseNav's technology integrate with our hospital's existing IT system and digital touchpoints for patients?
Absolutely!
WiseNav’s wayfinding solution seamlessly integrates with various patient touchpoints related to appointments, including email notifications, patient portals, Digital Front Doors (DFD), and SMS. Integrating WiseNav into your existing system is a breeze and typically requires just a couple of minutes of work on your end.
You won’t have to deal with the headache of integrating complex native app SDKs or managing their versions. Plus, since no infrastructure is needed within the building, there’s no additional setup, configuration, or maintenance hassle.
What are signs of ineffective wayfinding within a healthcare facility?
Signs of ineffective wayfinding can manifest in various ways. One clear indicator is when Real Estate Management and Facility Management teams find themselves dealing with the aftermath of poor wayfinding design. Maintenance of the system becomes burdensome and unsustainable.
Another telltale sign is the presence of random pieces of paper used for directions, suggesting a lack of confidence in the existing wayfinding system.
Our solution addresses these issues by providing a comprehensive wayfinding system designed for easy maintenance. Through the WiseNav Maintenance Framework, updates can be efficiently implemented, ensuring that the wayfinding system remains current and functional.
‘Inclusivity Washing’ in Wayfinding Design: The Confusion Between Universal Design and Inclusive Design
Inclusivity a buzz word? Inclusivity remains a critical issue in today's society, with significant strides still needed in ensuring equal...
WiseNav: Overcoming the Barriers of Physical Signs for a more Inclusive Built Environment with Digital Wayfinding
In our pursuit of creating inclusive environments, we often overlook the accessibility challenges posed by physical signs. While they may seem like...
Eye On Display Interviews WiseNav’s Michelle Henry
Wise Studios introduces WiseNav for human-centred wayfinding. Michelle Henry, Business Development Manager at Wise Studios, explains the hurdles...
“Research acknowledges that indoor maps are a compromised interface for people finding their way in complex environments.”
Christoph Hölscher, PhD
Department of Cognitive Science,
ETH Zürich, Switzerland
“Landmarks are ideal wayfinding tools for directing a person from A to B as they allow fast reasoning and efficient communication.”
Stephan Winter, PhD
Department of Spatial Information Science,
University of Melbourne, Australia
“The use of landmarks is often linked with the quality of route instructions as they are related to the natural cognitive navigation process of humans.”
Daniel R. Montello, PhD
Department of Geography,
UC Santa Barbara